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Frequently Asked Questions

Home page inset.What type of payments do you accept?

We currently accept Visa, MasterCard, Discover, American Express and PayPal payments.

When will my order ship?

Once you place your online order with ATVHeadquarters.com you will receive instant confirmation. Your order will typically ship within 24 hours of confirmation. Orders placed on Saturday or Sunday will ship the following Monday.

When will I receive my order?

Depending on where you live, you should receive your order within 5-10 days. Some items are shipped separately and may not arrive at the same time. On occasion, some items may be out of stock but are typically restocked with 2-3 days.

Can I get my items any sooner?

There are other UPS shipping options available when you are in the checkout process, including Three-Day Select, Second Day Air, Next Day Air and Next Day Air Early A.M. For a full listing of UPS shipping services and delivery times you can visit their website by clicking here.

How do I track my order?

Once your order ships, we will send you an email letting you know. This email will also contain your tracking number and a link to track your order. You can also log into your account to check the status at any time.

Do you accept returns?

If you received the wrong item we will cover the shipping cost to have it returned and promptly ship you the correct one. If you are not satisfied with your purchase, you can return it within 30 days of the transaction for a full refund. Any item returned must be in its original condition and in the original packaging. The return shipping cost is the responsibility of the customer. In certain circumstances a restocking fee will be charged. There are no returns on special ordered items.

Do you ship internationally?

ATV Headquarters is happy to ship internationally. For more information, please visit our International Shipping page.

Please Feel Free to Contact Us

If you have any additional questions, please feel free to contact us:

Toll Free: 1.866.576.5115
Phone: 330.854.7252

Email Support: support@atvheadquarters.com